Chargeback & Compliance AI
Win More Disputes.
Without the Manual Work.
AI that reads each chargeback reason code, pulls the right evidence, and generates a structured rebuttal — in minutes instead of days. Purpose-built for Travel, Financial Services, and Healthcare operators where dispute volume and compliance deadlines define revenue outcomes.
The Problem
Every Dispute You Lose Is Revenue You've Already Earned.
Chargebacks are not just a payment problem. They are a documentation problem, a deadline problem, and a resource problem — and high-volume operators feel each one every single month.
Rebuttals Written by Hand — Every Time
Every dispute requires someone to pull transaction records, draft a rebuttal, attach supporting evidence, and submit within a tight deadline. High volume means response quality drops as volume rises.
Win Rates That Leave Revenue on the Table
Generic, template-based rebuttals fail to address the specific evidence thresholds each card network requires. Valid disputes are lost not because the case is weak — but because the response is.
Compliance Deadlines Missed Under Pressure
Card networks impose strict response windows. When dispute volume spikes — after a campaign, a billing cycle, or a customer service event — deadlines get missed and cases are lost by default.
What We Build
An AI That Knows Your Disputes Better Than Your Best Analyst.
Every component of the dispute response process — evidence gathering, rebuttal drafting, deadline tracking, and outcome analysis — automated and running without manual intervention.
AI Rebuttal Generation
The system reads each dispute reason code, pulls relevant transaction data, and generates a structured rebuttal letter with the evidence sequence each card network requires.
Evidence Aggregation
Automatically gathers supporting documentation — call recordings, delivery confirmations, signed agreements, and payment records — and attaches them in the correct format.
Reason Code Intelligence
Each Visa, Mastercard, and Amex reason code triggers a different response strategy. The AI is trained on the specific evidence requirements for each code and dispute category.
Deadline Monitoring & Alerts
Every incoming dispute is tracked against its response deadline. Automated alerts escalate any case approaching its window — so nothing is lost by default.
Compliance Documentation
Every dispute response is logged with a full audit trail — response timestamp, evidence attached, submission confirmation, and outcome tracking for ongoing win rate analysis.
Win Rate Reporting
Dispute outcomes tracked by reason code, card network, and transaction type — so you can see exactly which response strategies are working and where to improve.
What Changes
Numbers You Can Track from Month One.
70%
Faster Response Time
From days to hours — without adding headcount.
40%
Better Win Rate
Structured, evidence-matched rebuttals beat generic templates.
0
Missed Deadlines
Every case tracked against its network response window.
How We Deliver
From Dispute Data to Live AI in 3–4 Weeks.
Dispute Data Integration
We connect to your payment gateway, CRM, and communication records — the evidence sources your rebuttals will draw from.
Reason Code Mapping
We map your dispute history by reason code and card network, then configure the AI response strategy for each category.
Review & Calibration
Your team reviews a batch of AI-generated rebuttals before go-live. We calibrate tone, evidence selection, and formatting to your specific dispute profile.
Live Deployment & Monitoring
System goes live with full monitoring. Win rates and response times tracked from day one — with ongoing tuning as your dispute patterns evolve.
Most chargeback AI systems go live within 3–4 weeks of data access.
What Is Your Current Dispute Win Rate?
Book a free session. We review your dispute history by reason code, identify where you are losing recoverable revenue, and show you exactly what an AI rebuttal system looks like for your operation.